I forgot to add my email to my order, can I add it from the text updates?
Forgot to add your email at checkout? No worries, you can add it to your order through the text updates you’ve been getting! Just follow the steps below.
To track your order status via email follow these instructions:
~Jump into your text messages
~Find the text from Torege Eyewear with your order number
~Click the link with the text confirmation
~Scroll to where it says, "Order Updates," then enter in your email
Then make an account so this doesn't happen in the future, follow the instructions below:
~Go to this page: https://www.torege.com/account/register
~Enter your information, and click, "SIGN UP"
~Then you will get a verification email to confirm it is you!
If you attempt to register on the page linked above, and it says you already have an account, please reset your password on this page: https://www.torege.com/account/login/
I entered the wrong billing address at checkout! Can I change it?
Unfortunately, we are unable to edit it outside of processing a payment! As long as your payment went through, you should be good to go.
Please just double-check that everything is correct with your shipping address! If not, shoot us an email at email@example.com.
I just placed my order. Can I edit my items?
Unfortunately, we cannot add or remove anything to an existing order. Please place a new order for any new items.
I get an error message when I enter my shipping & billing addresses. What's the problem?
If you are receiving an error message, there may be a problem with your credit card information, billing, or shipping address.