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Returns&Exchanges - Help Center

  • How long does it take to process my return?

    Once we've received your package, your return will be processed withing 2 business days. You will be notified via email by address listed on your order when this transaction has taken place. After we have issued the refund, it wil take up to 3 business days for the funds to be placed back on your credit card, Paypal or Amazon accounts.
  • How to start a return or exchange

    Hey there! Here is some step by step instructions for return. Before we begin, you'll need the following things. 1. Order Number 2. Email address associated with your order 3. You should have access to the above email If you have those three things, then you're ready to return. 1. Log onto www.torege.com 2. Scroll all the way down to the bottom of...
  • US Shipping Returns&Exchanges?

    Returns Hope you’re enjoying your Torege Eyewear. Do you have small problems with your Torege sunglasses that need to be fixed? Remember you have a 60-day warranty for those minor fixes. We understand that if you just can’t keep them, you also have those 60 days to get them back to us. Here’s how: Go ahead and register our returns page, https://torege.returnscenter.com/, to generate...
  • What is Torege’s return policy?

    Our team wants to make sure you are 100% satisfied with your purchase. However, if you’re not satisfied with our product. You can submit a request form of return and get a full refund within 60 days after your purchase.

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