My package is stuck at customs, when will it be delivered?

If your package is at your country’s customs department, we unfortunately cannot provide an estimated time for how long it will take them to process your package.

In all honestly, there are packages that make it through customs inspections within a few days while other times they take a few weeks. We wish there was more that we can do to help the situation, but it is completely out of our control. However once it clears customs, then it usually only takes 2-3 days for your local post office to deliver it.

We appreciate your patience in this issue and apologize for the inconvenience. If it were up to us, we would have you already rocking Torege!

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